What happens after I place an order?

You will not have anything to pay until you have been using the device for 30 days. No deposit, no post and package, nothing. Just place an order and we'll give you a call to go through your details and personalise the setup of your device. You'll not be asked for anything complex, it's about [...]

By |2020-06-04T12:01:20+01:00June 4th, 2020|Comments Off on What happens after I place an order?

What if there’s no mobile phone coverage where I live?

If you're unhappy with the device after you start using just return to to us within 30-days and you'll have nothing to pay. Alternatively we can help you get broadband and WiFi installed at your home, and talk you through how to plus in a use a broadband router, but we'd recommend using our mobile [...]

By |2020-06-04T11:57:39+01:00June 4th, 2020|Comments Off on What if there’s no mobile phone coverage where I live?

What if I don’t have WiFi?

Choose our mobile pack and we'll supply a tablet computer that already has a SIM card inserted that connects to the mobile phone network. We'll check the main address where you plan to use the device to check network coverage, and supply a SIM card for the network with the best coverage.

By |2020-06-04T11:54:58+01:00June 4th, 2020|Comments Off on What if I don’t have WiFi?

How do I pay?

Our device have a risk-free 30-day trial. That means you pay nothing until you've been using it for 30-days. When you sign up we'll arrange a telephone appointment to talk you through the devices and check what apps you want pre-loaded. Then we'll send it to you fully pre-configured. Once you've be using it for [...]

By |2020-06-02T16:58:16+01:00June 2nd, 2020|Comments Off on How do I pay?

What about Security?

Because all the software is controlled by us centrally we can make sure you are not able to load any nasty stuff like viruses or malware by mistake. Your device will be loaded with security software to keep it safe and during your weekly support session we'll show you how to use any functionality when [...]

By |2020-06-02T16:53:44+01:00June 2nd, 2020|Comments Off on What about Security?

How will I be supported?

You will be provided with a freephone 0800 telephone number you can call for support. Plus we'll schedule a weekly phone call with you to take you through the features. During this time we'll be able to see what you are seeing on your screen and guide you through using any apps. We'll also add [...]

By |2020-06-04T12:07:25+01:00June 2nd, 2020|Comments Off on How will I be supported?

What is included?

Everything you need to get connected to the Internet. We'll provide a 10"tablet computer and charging stand. If you pick the mobile pack the tablet computer will also have a SIM card inside to connect to the internet via the mobile phone network. Our packs are especially for people who have never used a computer [...]

By |2020-06-04T12:06:19+01:00June 2nd, 2020|Comments Off on What is included?
Go to Top